Privacy Policy

Introduction

This Privacy Policy describes how Roop Gem ("we", "us", or "our") collects, uses, and shares information when you use our website and services. By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Personal information: name, email address, shipping and billing address, phone number, and payment details when you place an order or create an account.
• Usage information: pages visited, products viewed, search queries, and other analytics data collected automatically.
• Cookies and similar technologies: to remember preferences, authenticate users, and improve site functionality.

How We Use Your Information

• To process and fulfill orders, communicate about purchases, and provide customer support.
• To improve and personalize our website, products, and marketing efforts.
• To detect and prevent fraud and other prohibited activities.
• To comply with legal obligations.

Sharing and Disclosure

We may share information with service providers who help operate our business (payment processors, shipping partners, analytics providers). We do not sell your personal information for third-party marketing. We may disclose information when required by law or to protect our rights.

Cookies and Tracking

We use cookies and similar technologies to improve site performance and deliver a better shopping experience. You can manage cookie preferences through your browser settings.

Security

We take reasonable measures to help protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system can be completely secure.

Your Rights

Depending on your location you may have rights to access, correct, or delete your personal data, and to object to certain processing. To exercise these rights, contact us using the contact details below.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date.